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The help desk is carrying your identity program
The password has a running cost and every organization pays it. Gartner has attributed as much as 20 to 50 percent of help desk volume to password resets, and Forrester has put a single assisted reset at roughly 70 dollars once labor and lost productivity are counted. That is an operating tax on the credential that also happens to be your largest attack surface.
The queue is worse than expensive. It is a documented way in: in 2023 attackers impersonated an employee to the MGM Resorts IT help desk in a single phone call, and the company reported an impact of roughly 100 million dollars. You cannot train your way out of a process whose entire purpose is to help a stranger who says they are locked out.
Nothing to reset
There is no password, so there is no reset ticket, no expiry policy and no rotation to schedule. That volume does not shrink. It stops.
Nothing to talk an agent into
A caller cannot socially engineer a face ceremony. Binding a new phone needs the one-time PIN in the employee's own mailbox, plus SMS when a mobile number is on file, and then the face check on that device.
The saving is structural, not behavioral
You are not asking staff to choose better passwords or to be more careful about links. You removed the object they were being careless with.
Coverage on day one, from the photo you already have
Rollout is where authentication projects actually die. Per-user enrollment turns a technical change into a scheduling problem, and the last fifteen percent of a workforce takes longer than the first eighty. SenseCrypt inverts the order: face tokens are minted in bulk from the photos your organization already holds in HR records, so an imported employee can sign in the day the batch completes.
Handle the exceptions the ordinary way. Staff with no usable photo on file enroll themselves under an email-domain allow-list and land in exactly the same lifecycle, with the same groups and the same roles as everybody imported.
Batch minting from HR or badge photos
No user action, no enrollment fair, no long tail to chase. Coverage lands with the import rather than weeks after it.
The photo is not kept
Each photo is forwarded in memory to a firewalled minting service and dropped the moment the token is minted. It touches no disk, no database and no log, and what remains is a sealed token that nobody can open, including us.
First sign-in sets up the phone
The employee installs the companion app and binds it once with a one-time PIN sent to their mailbox. After that the ceremony is a glance, and the PIN never appears again.
One sign-in for every internal app
SenseCrypt fronts your applications as an ordinary standards-based identity provider, so the integration is work your team already knows and nothing about your app estate has to change shape. There is also no parallel password path to keep alive for stragglers: coverage does not depend on user action, so once the batch is minted the legacy sign-in can be scheduled for retirement rather than left open for the tail.
Be precise about authorization, because this is the part buyers most often get wrong. SenseCrypt computes roles and permissions and emits them in the token or the assertion. Your application enforces them. SenseCrypt itself enforces a default-closed group gate at sign-in and capability checks on the admin console routes, and that is the whole boundary.
- OpenID Connect and OAuth 2.0, with PKCE and pushed authorization requests.
- SAML 2.0 with signed assertions, SP-initiated and IdP-initiated.
- SCIM 2.0 for users and groups.
- CIBA for backchannel approvals.
- Roles, groups and attribute release for downstream apps.
Joiners, movers, and leavers, anchored to your directory
Lifecycle is where an identity program is really judged, and the leaver case is the one that gets audited. SenseCrypt provisions over SCIM 2.0 from the directory you already operate, so the source of truth does not move and your joiner process does not acquire a second owner.
The departure path is the part worth reading twice, because it fails closed rather than fading out.
A hire can exist before the photo does
A user provisioned ahead of their photo is a pending shell that activates at the first ceremony, so onboarding is not blocked waiting for an HR image to arrive.
A photo update is checked, not trusted
Replacing the photo mints a new token only when it is biometrically the same person. A swapped image does not quietly become a new way in.
Departure severs rather than disables
Deprovisioning cuts the person's device keys and refresh-token families in one step. Suspension takes effect at the next token refresh, and because the identity provider keeps no idle single sign-on session, there is nothing left for a former employee to keep riding.
Approvals that name the action
Some operations deserve a second proof: break-glass access, a production change, a payment run. SenseCrypt exposes those as backchannel CIBA checks that your systems start, and the approver answers on their enrolled phone.
Do not picture a tap-to-approve prompt. The push starts the same device-bound face ceremony as a sign-in, so there is nothing for approval fatigue to click through and a stolen phone is still not the approver.
The action travels signed
What is being approved lives inside the signed device payload, where nothing in the path can alter it. The approver sees the operation you named.
The answer is cryptographic
The calling system receives a pass or a fail it can verify, not a code somebody read aloud on a call.
What the audit trail does and does not hold
Verification events land in a read-only, person-level activity stream your investigators can export to CSV, and every administrative change in the console appends to a tamper-evident chain. There is no per-access-decision log, because your application makes those decisions.
Frequently asked questions
How does SenseCrypt connect to my apps?
Over OpenID Connect, OAuth 2.0, or SAML 2.0, using standard metadata and discovery documents. If an app can talk to an identity provider, it can talk to SenseCrypt.
Does SenseCrypt provision and remove accounts?
Yes. SCIM 2.0 handles users, groups, and lifecycle. Deprovisioning severs device keys and refresh token families immediately, and suspension takes effect at the next token refresh.
What happens to password resets?
There is no password to reset. A user who changes phones re-establishes access by presenting the same face, and support verifications can run as backchannel checks against the person rather than a quiz about their mother's maiden name.
Do shared workstations need anything installed?
No. The workstation only displays the sign-in code. Verification happens in the companion app on the employee's enrolled phone, which is the hardware-backed trust anchor.
Where does face matching run?
On the employee's device. Liveness is tested by iBeta to ISO/IEC 30107-3 Levels 1 and 2, face recognition is evaluated in the NIST FRTE under Seventh Sense's own name, and no face image and no face template is stored on any server.
What does workforce SSO cost?
One dollar per seat per month, flat, with a 30-day trial that needs no card.
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